Appointment Setter
Company Overview
The company is a leading payments and merchant services provider that specializes in credit card processing. We help small and medium-sized businesses save thousands of dollars a month on credit card processing fees by implementing innovative solutions like the Cash Discount Program, and setting them up with state-of-the-art credit card machines. The team values speed, accountability, and practical sales-driven results in a fast-paced environment.
Mission
Cold callers needed for credit card processing sales targeting small businesses. Candidates will be calling small business owners all day to set appointments for our agents in different cities to install credit card machines and close deals. The role requires experienced, assertive cold callers who understand it's a numbers game and can be aggressive on the dialer.
Key Responsibilities
Your daily tasks will vary, giving you room to learn, grow, and strengthen your skills while supporting the team with excellence.
- Make high-volume outbound cold calls to small business owners every day, focusing in particular on niches like auto shops and auto body shops.
- Use the provided script and offer (such as the Cash Discount Program) to open conversations and qualify prospects.
- Set in-person meetings for field sales agents to attend and close the deal.
- Consistently hit the target KPI of setting at least 2 successful appointments per day.
- Call and follow up on warm leads generated from Meta ads as needed.
- Take control of calls, handle objections confidently, and push past resistance with an aggressive, hungry attitude.
- Maintain consistent performance across large call volumes and high rejection rates.
- Work independently with minimal supervision while remaining coachable.
- Track outreach activity and meeting appointments (enter lead data into the company's lead tracking system as required).
- Participate in briefings or coaching sessions to stay aligned with script and offer updates.
Qualifications
- Years of Experience: 2+ years of high-volume phone sales or cold calling experience (proven track record with no ramp-up period required on basic sales skills)
- CRM Tool: Good to Have: GoHighLevel (calling platform), ClickUp (task management), Google Sheets (tracking)
- Note: Advanced proficiency not required; training will be provided
- Softwares: Meta Ads (lead generation) mentioned; other software not specified
- Industry Knowledge Required: Credit card processing / merchant services preferred (familiarity with credit card machines or cash discount programs is a strong plus)
- Specific Gender: No preference
Skills & Competencies
- Strong verbal communication and the ability to take control of the call as a confident and direct "killer" on the phone
- High tolerance for rejection, exceptional perseverance, and consistent performance under volume
- Aggressive, results-driven phone sales approach that doesn't back down from resistance or take "no" for an answer
- Self-motivated, coachable, and able to work with minimal supervision
- Time management and appointment-setting proficiency
- Ability to follow scripts and adapt quickly to feedback on our specific script and offer
Technical Requirements
- Own PC or laptop
- Reliable internet connection (wired connection recommended)
- Noise-cancelling headset and a quiet, professional workspace
- Reliable phone/softphone or VoIP-capable system suitable for high-volume outbound calling
- Ability to handle sustained high call volumes
Position Description
- Working Hours: 9 hours, from 4 PM till 1 AM Beirut Time with 1 hour break
- Working Days: 5 days a week
- Days Off: Saturday and Sunday
- Work Location: Fully-remote, you can work from anywhere
- PTO (Paid Time Off): You may request time off anytime with advanced notice
- Salary Range: 1000$ + Commission 20$ per appointment shown