Marketing Operations Lead
Remote - Schedule: 4PM - 12AM Beirut Time - Salary Range: $2500-$2700+Commissions
Company Overview
We are an online education and coaching business focused on professional haircutting, barbering, and grooming. The company delivers structured video courses, live workshops, and hands-on training programs designed to help barbers and stylists improve technical skill, build confidence behind the chair, and grow profitable businesses.
The brand is led by a globally recognized barber with 12+ years of international experience who built a top-tier barbershop in Toronto, trained across multiple countries (England, Greece, Romania, Japan, Korea), and later founded an online education platform with 1,000+ students worldwide. Our culture values execution, structure, performance, and continuous improvement across both content and student outcomes.
Mission
This is not a traditional marketing manager role — it is a full ownership position responsible for building, structuring, and scaling the entire marketing operation into a predictable growth and conversion engine.
You will move the team from reactive execution to proactive, systemized, data-driven growth, where content, distribution, and performance are fully aligned with business outcomes.
Key Responsibilities
1. Marketing Leadership & Execution
- Own the entire marketing function end-to-end
- Lead daily execution and coordination across the marketing team (editors, videographers, and contributors)
- Define priorities, manage timelines, and ensure consistent delivery at a high standard
- Eliminate execution gaps and ensure all planned output is delivered on time and at quality
- Act as the operational owner of the marketing system
2. Content Strategy, Planning & Distribution
- Transition the team from reactive content creation to proactive planning (minimum 1 week ahead)
- Build structured content calendars and production workflows
- Work closely with the founder on content direction, ideas, and strategic messaging
- Own full content distribution across all platforms: Instagram, TikTok, YouTube (long-form), YouTube Shorts, and educational/community platforms
- Ensure content is adapted per platform for maximum reach, engagement, and conversion
3. Growth, KPIs & Performance Optimization
Own and continuously optimize all core marketing KPIs across channels:
Growth Targets
- Instagram: 1M followers (target +5–15% monthly growth)
- TikTok: 100K+ followers (3–10% monthly growth cycles)
- YouTube: 100K+ subscribers (5–20% monthly growth depending on output)
Performance Metrics
- CTR / click-through: Instagram 1–5% profile CTR · YouTube 4–10% thumbnail CTR · TikTok 1–3% profile visit rate
- Retention: YouTube long-form 35–55% · Shorts/Reels 70%+ first 3-second hook retention
- Engagement: Instagram 3–8% · TikTok 5–15%
- Conversion: Content DM 1–5% · DM lead qualification 30–60% · Lead client 5–20%
You are expected to monitor performance daily/weekly, identify patterns and insights, adjust content strategy based on data (not opinion), and continuously improve creative output based on performance signals.
4. YouTube Growth & Monetization (Founder Channel)
Own YouTube as a primary growth and revenue engine, not just a content platform.
- Lead strategy for both long-form content and Shorts
- Use Shorts for discovery and long-form for authority and conversion
- Optimize titles, thumbnails, and hooks for performance and CTR growth
- Improve retention through scripting and editing structure
- Increase watch time and session duration through content chaining
- Turn YouTube into a lead generation system by driving traffic through descriptions, pinned comments, and in-video CTAs
- Build clear conversion paths from content DM call client
- Scale high-performing videos into evergreen funnels and lead assets
- Build toward 100K+ subscribers and establish YouTube as a consistent source of inbound leads and revenue
5. Creative Direction & Aesthetic Quality
- Maintain high visual and creative standards across all content
- Guide editors with clear direction based on performance and brand positioning
- Ensure content is both high-performing (conversion-driven) and visually strong (premium aesthetic feel)
- Bring strong creative judgment and taste aligned with modern high-performing content styles
6. Conversion-Focused Content Strategy
- Prioritize content that converts, not just content that entertains
- Balance viral hooks, trust-building messaging, and strong strategic CTAs
- Ensure every piece of content has a clear purpose: growth, authority, or revenue
7. Systems, Structure & Workflow Optimization
- Build a structured content production system that is planned in advance, clearly assigned, and consistently executed
- Reduce chaos, last-minute execution, and reactive decision-making
- Create clarity in roles, timelines, and deliverables across the team
- Ensure consistent output without operational breakdowns
8. Founder Collaboration
Work directly with the founder on content strategy, script direction, and creative decisions.
- Translate ideas into structured execution plans
- Ensure alignment between vision and execution at all times
Qualifications
Who You Are
- Experienced in high-performance marketing, creator-led brands, or high-ticket online businesses
- Strong understanding of performance marketing, content growth, and conversion systems
- Highly data-driven and comfortable making decisions based on analytics
- Strong systems thinker (you build structure, not just execute tasks)
- Highly organized, accountable, and proactive
- Strong creative judgment and visual taste
- Comfortable leading teams and driving execution
Core Skills
- Content strategy & distribution across multiple platforms
- Growth marketing and performance analysis
- Social media scaling (Instagram, TikTok, YouTube)
- Conversion optimization (content leads clients)
- Team coordination and operational management
- Creative direction and editorial feedback
Work Style & Tools
- Actively uses AI tools (e.g., ChatGPT, Descript) to accelerate execution, analyze performance, repurpose content, and improve output quality
- Operates with speed, ownership, and urgency
- Proactive decision-maker, not task-dependent
Technical Requirements
- Own PC or laptop (minimum i7 processor or equivalent, 16GB RAM)
- Reliable internet connection (minimum 50 Mbps download speed)
- Noise-cancelling headset and a quiet, professional workspace
- Access to required marketing, CRM, and project management tools
Position Overview
Employment Type: Full-time, fully remote (work from anywhere)
Working Hours: 8 hours/day, 4:00 PM – 12:00 AM Beirut time (core coverage overlaps 8:00 AM – 7:00 PM EST / Miami time)
Working Days: 5 days/week — Saturday and Sunday off (some weekend responsiveness may be required depending on content cycles)
PTO: May be requested anytime with advance notice
Compensation: $2,500–$2,700 USD/month base + commissions