Company Overview
We are a growing sales operations and consulting company that helps businesses build scalable sales systems, improve revenue operations, and create more efficient and predictable sales processes. The company works across sales strategy, team operations, CRM systems, reporting, automation, and process optimization to help clients scale their businesses.
The team operates in a fast-paced, systems-driven environment where organization, accurate data, reliable processes, and strong execution are essential to day-to-day operations.
Position Description
We are looking for a detail-oriented Operations Assistant to help keep our internal systems, workflows, and reporting running smoothly. This is primarily an internal-facing role with occasional client interaction.
You will work closely with the CTO and internal team to maintain GoHighLevel (GHL), manage inbound results, keep scorecards and reporting up to date, provide first-line technical support, and help ensure internal processes and automations are functioning properly.
The ideal candidate is highly organized, comfortable working across multiple systems, proactive about identifying issues, and able to consistently manage recurring operational tasks without things falling through the cracks.
Responsibilities
- Manage and maintain GoHighLevel (GHL) on a daily basis, including pipelines, records, workflows, and related system updates.
- Track, organize, and route inbound leads and results, ensuring information is accurately recorded and properly followed up on.
- Provide first-line technical support for internal tools and systems, troubleshooting basic issues and escalating more complex problems when necessary.
- Attend internal and occasional client meetings, take clear and organized meeting notes, and distribute action items and follow-ups.
- Maintain team and performance scorecards, ensuring metrics are updated accurately and reporting remains current.
- Monitor internal systems and processes to identify missing information, inconsistencies, or operational issues.
- Provide occasional client-facing support, including scheduling, follow-ups, and basic account or system assistance.
- Help maintain and improve internal workflows and automations, including Zapier integrations.
- Support the CTO and internal team with recurring operational, administrative, and systems-related tasks.
- Follow established processes and help identify opportunities to improve efficiency, organization, and consistency.
Requirements
- Previous experience working with GoHighLevel (GHL) or a similar CRM, automation, or sales operations platform.
- Strong organizational and attention-to-detail skills, with the ability to manage multiple recurring responsibilities consistently.
- Comfortable providing basic technical support and troubleshooting across software tools and internal systems.
- Strong written communication skills, particularly for meeting notes, documentation, follow-ups, and internal communication.
- Ability to work independently, follow processes, and proactively identify issues before they become larger problems.
- Comfortable working in a fast-paced, systems-driven environment with multiple priorities.
- Comfortable communicating with clients when needed, despite the role being primarily internal-facing.
- Strong ability to learn new software, tools, and workflows quickly.
Nice to Have
- Experience building or maintaining Zapier automations.
- Basic understanding of APIs and software integrations, including the ability to troubleshoot integration issues.
- Experience with sales operations, revenue operations, recruiting, staffing, consulting, or professional services.
- Familiarity with CRM pipelines, lead management, reporting dashboards, or performance scorecards.
Position Description
- Working Hours: 5:00 PM - 1:00 AM Beirut time
- Working Days: 5 days a week
- Days Off: Saturday and Sunday & US Major Holidays
- Work Location: Fully remote — work from anywhere
- you should be flexible to work overtime and weekends in case needed)
- Salary: 1,700$ - 2,000$ per month.