Outbound Appointment Setter - Medicare Insurance
- Working Hours: 8 hours per day, From 4:00 PM till 12:00 AM Lebanon Time
- Working Days: Monday to Friday, 5 Days a Week
- Days Off: Saturday and Sunday
- Work Location: Fully-remote, you can work from anywhere
- Salary Range: $1,000
Mission
We're hiring an Outbound Appointment Setter for a Medicare insurance company. The role involves dialing leads daily, setting appointments for closers, and following up on no-shows. This is a results-driven position requiring self-motivation and ownership.
The Outbound Appointment Setter is responsible for engaging prospective Medicare leads, qualifying interest, and scheduling appointments for licensed sales agents. This role plays a critical part in driving sales opportunities by maintaining consistent outreach, effective follow-up, and strong appointment conversion rates.
Responsibilities
- Conduct outbound calls to Medicare leads on a daily basis.
- Qualify prospects and schedule appointments for closers/sales agents.
- Follow up with leads who miss scheduled appointments to re-engage and reschedule.
- Maintain accurate records of calls, appointments, and lead interactions within the CRM.
- Consistently meet or exceed daily, weekly, and monthly activity and appointment-setting targets.
- Communicate professionally and empathetically with U.S.-based seniors aged 65+.
- Take ownership of personal performance metrics and continuously optimize outreach effectiveness.
Qualifications
- Strong English communication skills with minimal or no accent; ability to communicate clearly with U.S. seniors is essential.
- Previous experience in appointment setting, outbound sales, telemarketing, or lead generation.
- Medicare insurance industry experience is highly preferred; candidates without Medicare experience must have substantial appointment-setting experience.
- Self-motivated, disciplined, and capable of working independently without constant supervision.
- Resilient and comfortable handling rejection in a high-volume outbound calling environment.
- Results-driven mindset with a strong sense of accountability for achieving performance targets.
- Excellent follow-up, organizational, and time-management skills.
Tools - Must/Good to Have:
- Must have: Dialer IO (click-to-call system - easy to learn)
- Good to have: Go High Level CRM experience (not critical; you'll spend most time in the dialer)
Skills & Competencies
- Strong spoken and written English communication skills
- Confident phone presence and ability to handle high outbound call volumes
- Strong objection-handling and conversational sales skills
- Highly organized with strong follow-up discipline
- Resilient mindset and ability to stay consistent despite rejection
- Comfortable working inside structured outbound sales processes and cadences
- Self-motivated and capable of performing independently in a remote environment
- Ability to qualify prospects effectively and identify sales opportunities
- Strong time management and pipeline organization skills
- Goal-oriented mindset with strong activity and performance focus
Technical Requirements
- Own PC or laptop
- Reliable internet connection (wired connection recommended)
- Noise-cancelling headset and professional calling environment
- Ability to use CRM systems, outbound dialing tools, email platforms, and communication software
- Comfortable handling high daily outreach activity remotely
Position Description
- Working Hours: 8 hours per day, From 4:00 PM till 12:00 AM Lebanon Time
- Working Days: Monday to Friday, 5 Days a Week
- Days Off: Saturday and Sunday
- Work Location: Fully-remote, you can work from anywhere
- Lebanese national holidays (14 days/year) are approved
- PTO (Paid Time Off): you may request time off anytime with advanced notice
- Salary Range: $1,000