Sales Development Representative

Sales Development Representative
Remote - Schedule: Part Time or Full Time - Salary: Based on the Schedule

Company Overview

This Los Angeles-based distributor has served businesses for over a decade, offering premium compatible and remanufactured inkjet and toner cartridges for major printer brands like Epson, Canon, HP and Brother. They position themselves as a cost-saving partner for small and medium-sized businesses, promoting dramatic discounts and free shipping while supporting local delivery/pick-up in the San Fernando Valley.

Mission

The mission of this role is to drive revenue growth by generating qualified B2B leads and closing sales with small and medium-sized businesses across the United States. As a Telemarketer, you will be responsible for executing outbound sales campaigns, developing relationships with business decision-makers, and promoting high-quality office supply solutions. You will play a key role in expanding the customer base, achieving sales targets, and contributing to the continued success and growth of the organization's nationwide operations.

Key Responsibilities

Lead Generation & Sales

• Conduct high-volume outbound calling to small and medium-sized businesses within the U.S. market.
• Generate qualified leads, nurture relationships, and close sales in a consultative, solution-oriented manner.
• Manage 100–150 outbound calls per day (for full-time roles) using the company's auto dialer system.
• Identify business needs and recommend suitable product solutions to enhance customer satisfaction.
• Handle a mix of cold, warm, and hot leads to maximize conversion opportunities.

Sales Operations & Tools

• Use the organization's cloud-based sales platform, which includes an integrated CRM, VOIP, and engagement tools.
• Utilize call scripts, lead lists, email templates, marketing materials, and SmartCaller IDs to support outreach.
• Track and update all prospect and sales activity in the CRM for accurate reporting and follow-up.
• Manage inbound inquiries, voicemails, and follow-up communications as part of the sales cycle.

Collaboration & Performance

• Work closely with sales management and marketing teams to align outreach strategies with business goals.
• Participate in ongoing training to improve product knowledge, sales techniques, and system proficiency.
• Meet or exceed weekly and monthly sales performance targets.
• Maintain professionalism, enthusiasm, and a customer-centric approach during every interaction.
  

Qualifications

Proven experience in B2B telemarketing, telesales, inside sales, and cold calling targeting small to medium-sized businesses.

Strong command of lead generation, appointment setting, outbound/inbound call handling, and sales closing within remote or call center environments.

Demonstrated track record of meeting or exceeding sales quotas, performance metrics, and client retention goals across the B2B sales cycle.

Hands-on proficiency with CRM systems, VOIP software, cloud-based tools, and auto-dialer platforms.

Solid understanding of B2B sales cycles, prospecting, campaign execution, and repeat business generation.

Skills & Competencies

• Excellent verbal communication, with clear pace, tone, and conversational fluency in English.
• Persuasive and engaging personality with strong rapport-building abilities.
• Highly motivated, target-driven, and able to work independently with minimal supervision.
• Energetic, enthusiastic, and professional in all client interactions.
• Reliable team player with a proactive, results-oriented mindset.
• A-player mentality — ambitious, adaptable, and eager to contribute to a high-performance sales culture.

Technical Requirements

• Own PC or laptop (minimum i7 processor or equivalent, 16GB RAM)
• Reliable internet connection (minimum 50 Mbps download speed)
• Noise-cancelling headset and a quiet, professional workspace
• Access to required marketing, CRM, and project management tools

Position Description

• Working Days: Monday - Friday
• Working Hours: Part Time 6pm - 10 pm or 7pm- 11pm Beirut time or Full time 6 pm - 2 am or 7pm - 3am
• PTO: Flexible
• Salary Range: $500+Commission ( part time), 1000$+ Commission ( full time)