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Sales Manager

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Sales Manager
Remote - Schedule: 8AM-8PM ( task oriented) - Salary: $2000 + Commission

Company Overview

It is a growth consultancy that helps experts, coaches, and service businesses scale with predictable revenue. By combining performance marketing, appointment-setting systems, and high-ticket sales operations, the company builds the pipeline, process, and people needed to convert qualified demand into cash collected. The team is remote-first, transparent, and data-driven, with a culture that prizes ownership, fast feedback loops, and continuous improvement.

You’ll find a high-performance environment grounded in coaching and accountability. The company values clear communication, documentation, and results over theatrics—where strong operators have the autonomy to lead, experiment, and win together.

Mission

We’re looking for a Sales Manager to own the sales floor end-to-end—coaching setters and closers daily, keeping the pipeline healthy, and turning frontline insights into better marketing and stronger offers. You’ll run tight daily and weekly cadences, listen to calls, deliver same-day feedback, and drive recruiting, onboarding, and performance standards so the team consistently hits target without owner intervention.

Key Responsibilities

Your daily tasks will vary, giving you room to learn, grow, and strengthen your skills while supporting the team with excellence. You’ll lead the sales floor with clear standards, steady coaching, and tight alignment to marketing and leadership.

  • Review yesterday’s team metrics every morning (dials, connects, bookings, shows, closes, cash collected).
  • Check and optimize today’s calendars; ensure coverage and backfill gaps proactively.
  • Flag underperforming trends for any rep before the day starts and set corrective actions.
  • Listen to a sample of setter and closer calls daily (both roles, every day).
  • Log for each reviewed call: what worked, what broke, and one specific fix for the next call.
  • Deliver same-day, private feedback with timestamps; praise publicly, correct privately.
  • Track feedback delivered per rep to ensure steady coaching cadence (no one goes three days without feedback).
  • Lead a 10–15 minute daily huddle: yesterday’s numbers, today’s focus, and one live teaching point.
  • Run a weekly full-team pipeline review; challenge dispositions, next actions, and forecast.
  • Hold weekly 1:1s (30 minutes) with each setter and closer: numbers, one win, one gap, one commitment.
  • Send a structured weekly report to the owner: spend vs. cash collected, cost per booked call, show rate, close rate, cash per sale, per‑rep leaderboard, top objections, lead quality feedback, hiring/firing status, and one ask.
  • Own the sales–marketing feedback loop: relay exact objections, lead source performance, predictive application signals, and any lead quality changes with call evidence.
  • Align the team with current marketing angles and promises so openings match message-market fit.
  • Apply the revenue-per-call standard; allocate more/better leads to reps above the bar.
  • Coach reps below standard with a defined improvement window; make cut decisions based on leaderboard math and coaching logs.
  • Maintain a visible leaderboard; ensure every rep knows where they stand.
  • Own recruiting and onboarding of setters and closers using defined hiring math (hit rate, ramp times, cut windows).
  • Require recorded mock calls or live shadows from candidates; no gut-feel hires.
  • Define and enforce role-specific KPIs: setters (qualified bookings, show rate); closers (close rate, cash collected).
  • Document processes, coaching notes, and performance actions to prevent error accumulation and enable fast iteration.

Qualifications

  • Years of Experience: 3–5+ years managing inside sales teams (setters and closers) in high-ticket or performance-led environments
  • CRM Tool: Not required
  • Softwares: Call recording platforms, Zoom/Google Meet, Slack, Google Sheets/Excel, calendar/booking tools (e.g., Calendly)
  • Industry Knowledge Required: High-ticket consulting/coaching sales, inside sales operations, direct-response/paid acquisition funnels, and appointment-setting

Skills & Competencies

  • Exceptional call coaching, objection handling, and live deal triage. Influence-based leadership, where skill makes people follow you.
  • Fluent in Arabic, preferably with Gulf (GCC) experience.
  • Strong pipeline management and forecasting discipline
  • Data literacy: turning metrics into actions; clear, concise reporting
  • Recruiting, interviewing (mock/shadow), onboarding, and performance management
  • Cross-functional communication with marketing; evidence-based feedback
  • High ownership, time management, and follow-through in a fast-paced environment
  • Leadership that balances accountability with positive, public recognition

Technical Requirements

  • Own PC or laptop
  • Reliable internet connection (wired connection recommended)
  • Noise-cancelling headset and a quiet, professional workspace
  • Ability to record, review, and share call recordings and screen shares
  • Proficiency with spreadsheets/dashboards for weekly reporting and leaderboards
  • Access to a calendar/booking tool and a team communication platform (e.g., Slack)

Position Description

  • Working Hours: 12 hours, from 8 AM till 8 PM Beirut Time
  • Working Days: 5 days a week
  • Days Off: Saturday and Sunday
  • Work Location: Fully-remote, you can work from anywhere
  • PTO (Paid Time Off): You may request time off anytime with advanced notice
  • Salary Range: $2000 + Commission